FAQs

The main office of Semic International is based in Shenzhen, China. We are located just across the border from Hong Kong.

Our core services are sourcing, custom manufacturing and inspection.

You can read about these on our services page.

We have manufactured a wide range of products for a number of different industries - From custom temporary tattoos to medical devices.

Our portfolio page shows details of the previous parts/projects we have worked on.

Absolutely.

We understand the importance of protecting sensitive information, especially when dealing with overseas manufacturers. We are happy to sign an NDA to ensure the confidentiality of your data.

We cater to most industries however, we do not supply any products related to foods or medicines.

Our minimum order quantities are project specific and vary based on the type of product being manufactured. We do our best to accommodate smaller orders.

Certainly.

In fact, most of our orders include customisation and handling special requests.

Our experience in dealing with various types of projects and different manufacturing methods helps in dealing with custom requests.

Resolving disputes or issues with our suppliers is a top priority for us. As our suppliers go through a vetting process, we are rarely in this position, however, when this happens we maintain open lines of communication and address concerns promptly and professionally.

We look to find mutually beneficial solutions for all parties.

We believe that good quality control is the backbone to successful manufacturing. We implement rigorous quality control processes, including regular inspections, testing, and auditing, to ensure your products meet or exceed your standards.

We work with our clients and suppliers to create an inspection procedure suitable for the volume and type of products being manufactured.

It all begins by saying hello!

Have a read through our services page or fill out the form on our contact page and give us some details about your idea so we can discuss how to get started with you.

If you’re just looking for some advice, don’t hesitate to ask. We’ll point you in the right direction.